Kids Up Front Vancouver (kidsupfrontvancouver.com) respects your right to privacy. When you make a donation through kidsupfrontvancouver.com, you are entrusting us with very important financial and personal information, and we understand that you may have concerns about privacy issues on the Internet. Kidsupfrontvancouver.com feels that protecting the privacy of our donors is one of our most important jobs.

Your personal information, although it is shared with kidsupfrontvancouver.com, belongs to you. When we refer to “personal information”, we mean any information about an identifiable individual, whether it concerns your email address or where you live. We feel that it is your right to be able to live in a safe and secure environment, and to know how your personal information is being used.

Your personal information will never be shared, traded, sold or used in any manner not explicitly approved by you. We do not swap mailing lists, share donor information or sell (or even collect) phone numbers. Only kidsupfrontvancouver.com is allowed to access to this personal information. We are required to store your personal information by the Canada Revenue Agency (CRA). It also helps protect you in the case of a lost or missing receipt, because we can reissue a receipt for your tax purposes. Finally, the storage of personal information helps protect you against credit card fraud, because the records of all transactions are kept for reference in the case of a dispute. During the course of your donation, your credit card information is processed by Canada Helps. The only circumstances under which we would divulge any personal donor information to a third party is upon subpoena or order from a legitimate court, police agency, the CRA, or if requested by a credit card issuer in the case of a dispute. In any case, when your information is shared, kidsupfrontvancouver.com will demand reasonable assurance that third parties will protect your information in conformity with our privacy practices.

While sending your personal information to kidsupfrontvancouver.com is necessary for us to issue you a tax receipt, you have the right to choose not to share that information. By choosing ‘Anonymous’ or any other contact preference on the donation form, your name will not be recognized on our donor recognition list. The only information accessible will be donation date, time, amount, and the type of credit card used. From time to time, kidsupfrontvancouver.com may share statistics that describe how our visitors use our site. This might include information like the average donation amount, how donations break down by geographic area and what times of the day have the heaviest donation traffic. None of these statistics will ever reveal any personally-identifiable or individual information. This information allows kidsupfrontvancouver.com to better serve donors, use its marketing resources more efficiently, and help us understand how to effectively communicate about kidsupfrontvancouver.com to its donors.

Privacy is important to you, and it is important to us.

kidsupfrontvancouver.com Online Security Policy Your privacy and security is important to us. We work carefully to ensure that your personal information is kept safe and secure throughout the transaction process. Our site is built on one of the most respected web application platforms available, and is protected against unauthorized activity by robust hardware and software security systems.

On any pages where you share or store personal information or perform financial transactions, kidsupfrontvancouver.com encrypts your data using Secure Socket Layers (SSL), the industry standard security protocol. This allows you to send and receive information without the worry of having that sensitive data (such as your credit card or home address) intercepted by anyone other than yourself and kidsupfrontvancouver.com. You know that the page you are viewing is secure when your browser displays a ‘closed lock’ or other symbol to let you know that SSL has been enabled. kidsupfrontvancouver.com uses the most advanced security available; you can verify our information by clicking on the VeriSign/Soltrus Secure Site Seal.

Only kidsupfrontvancouver.com is allowed to access your personal information. For added privacy, we even offer an anonymous donation service, where you still receive a tax receipt, but your name will not be included on our donor recognition list.